Due to an ongoing service interruption at Canada Post, delivery of mailed account statements may be delayed. To prevent any interruptions, we encourage you to download your account statements online through our secure online banking platform. It is fast, secure, and available anytime, anywhere.

To view or download your statements, follow the easy steps on this page: https://www.wealthonebankofcanada.com/Learn/Download+Your+Documents

If you have any questions or require further assistance, please contact our client service team at 1-866-392-1088 (Mon.- Fri.  9 am to 5 pm EST) or email us at help@wealthonebank.ca.

Your 2024 tax slips are now ready for download. You can access your T5, RRSP Contribution Receipts, and other applicable tax documents through your WealthONE online banking account, click here to log in. If you have opted for mailed copies, they will be sent out shortly. The 1st 60-Day RSP Contribution Tax Slips are now available for download and mailed copies will be sent on March 28, 2025.

If you have any questions, please contact our client service representatives from 9 am to 5 pm EST by calling 1-866-392-1088 or send an email to help@wealthonebank.ca.

At Wealth One Bank of Canada, the security of your personal and financial information is a top priority. As part of our ongoing commitment to protecting your data, we are pleased to announce the launch of a new Strong Password function for your online banking.

Starting October 9, 2024, when you first log into your account using your current password, you will then be prompted to create a new strong password that meets the enhanced security requirements. 

New Strong Password Requirements:

• Password Length: Minimum of 8 digits, with a maximum of 30 (longer is better!)

• Password Complexity - Your new password must include:

  • At least one numeric character (0-9)

  • Both upper-case and lower-case letters (A-Z, a-z)

  • At least one special character (for example @, #, $, etc.)

• Do not use spaces or French special characters